Yes, there’s a one-year warranty for your Duolink music player.
Repair & Return
60 days online returns
365 days product replacement
* Submit your information for product repair and return services.
Repair & Return
Submit your information for product repair and return services.
60 days online returns
365 days product replacement
- Returns & Warranty
Is there any warranty available?
What does the warranty cover?
Within a year, if the original manufacture of the material or workmanship of the product is defective. Duolink Go will replace the product by sending you a new one. All the parts used by this warranty will be returned to the Duolink Go. If products need any repair when the warranty expires, you will need to pay for the cost of repair. Warranty coverage terminates if you sell or lose the product.
What does the warranty not cover?
This
warranty does not cover:
Improper use or installation
Cosmetic damage
Damage due to acts of nature. For example: lightning strikes, tornadoes and similar
Accidents
Misuse
Negligence
Commercial use
Modifications to any part of the product, including the antenna
Connection to an incorrect voltage supply
Attempted repair by anyone other than an authorized facility
Others